Do what we say
When we commit to a timeline, a price, or a scope, we stick to it. Builders need certainty to run their businesses, and we don't surprise you with changes or hidden costs. If we say it will be ready on Tuesday, it's ready on Tuesday.
Policies
The commitments that guide how we work with builders, partners, and each other.
We build trust by doing what we say. Our three commitments guide how we work with builders, partners, and each other - simple principles that keep projects moving and relationships strong.
When we commit to a timeline, a price, or a scope, we stick to it. Builders need certainty to run their businesses, and we don't surprise you with changes or hidden costs. If we say it will be ready on Tuesday, it's ready on Tuesday.
We're not interested in quick wins that compromise quality. Our system is designed for durability, efficiency, and homes that perform decades down the track. Every frame we produce is built to last, because our reputation depends on it.
We designed Truss House for builders, not the other way around. We listen to what you need on site, we respond to feedback, and we keep processes simple so you can focus on building. Your success is our success.
Reducing waste and improving efficiency isn't an add-on - it's built into how we design and manufacture. Every Truss House project uses standardised components and smart material planning to minimise site waste and carbon impact.
Low-Carbon Commitment
We're committed to continuous improvement in reducing the carbon footprint of New Zealand housing. Our system is designed to use less material, generate less waste, and support higher-performance buildings - and we're working closely with our manufacturing partners to lower embodied carbon at every step of the supply chain.
Talk through your next build
Tell us where you are building and see how Truss House can save you time and money on your build.